REPAIRS
Customer Service must be contacted prior to
any blind being returned for repair. You must present original
date of purchase, order number, and sidemark along with a
description of the problem and the item number(s) involved.
You will be given a RMA number and instructions on how to
return the product. When mailing products back to the manufacturer
please clearly mark the RMA number on the packaging. The customer
is responsible for any shipping charges incurred for repairs
after one year. (Refer to the Limited Lifetime Warranty for
details.) The Manufacturer is not responsible for products
damaged during shipping for repairs. |